Terms & Conditions
1. Licensing & Usage
Our themes may only be used by our customers on the spesific number of installations selected upon purchase. Note that all our themes are licenced on a per-Magento installation basis, and so you can use the theme on as many Magento Websites/Stores/Storeviews within the purchased number of installations as wanted. Currently our themes are not licensed under any particular license.
Our themes are always available for download directly from the user’s Customer Account on polarthemes.com.
Our themes shall always be compatible with the latest full release of of Magento Community Edition (Magento CE). We also strive to make sure all themes are compatible with the two full releases before the latest full release (ex: if Magento CE 1.7 is released, then the themes should also support CE 1.6 and CE 1.5).
When we state that a theme is compatible with a specific Magento version it might not mean all (as in 100%) standard Magento functionality will work out of the box without doing some tweaking, however we always try to make available documentation for the theme owner to make the necessary adjustments.
Our themes that are compatible with Magento Enterprise Edition (Magento EE) have the same compatibility policy as for Magento CE, however note that when purchasing an Enterprise Edition compatible theme you must expect to make adjustments to make it fit your needs.
4. Browser Compatibility
Our themes support all modern web browsers including (but not limited to) Chrome (Windows/Mac/Linux), Firefox (Windows/Mac/Linux), Safari (Windows/Mac) and Internet Explorer 8 and Internet Explorer 9. Whilst we strive to give every theme a seamless & near-identical experience across each of these browsers, it is impossible to compensate for the lack of web standards support in some of these browsers, specially the Internet Explorer series.
In the case of a browser not support certain web standards, we always try to include a generic workaround for that browser. Note that it is on our creation policy to actually make themes differ in certain ways across various browsers on various operating systems, to let the customers get the most natural experience in their current environment.
After we have successfully received your payment, the theme will be available instantly in your Customer Account. You will be able to download the theme an unlimited number of times. If you have purchased additional products or services within your theme order there might be a delay in the order handling process of those products and services.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Polarthemes.
All our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products. This includes any services provided by Polarthemes, such as theme customization. We cannot guarantee any compatibility with 3rd party components, plugins or web browsers - however we partnership with most major 3rd party component suppliers to Magento, and constantly adjust and dverify the compatibility of such components. A list of “Verified 3rd party components” should be listed on the related product’s product page. Required browser compatibility must be tested against the demonstration templates on the demo sites.
8. Site Content
All content, including imagery, published on the Polarthemes.com domain and its related subdomains is property of Polarthemes and under full copyright. Any replicated site content must be authorized from Polarthemes and clearly referenced back to Polarthemes.com.
9. Refund Policy
Since Polarthemes is offering non-tangible irrevocable digital goods, we do not issue refunds, even if the product shouldnt meet your expectations. Should there be an issue with the product that makes it useless we will of course consider offering a refund immediately.
Polarthemes offer support for direct issues related to our products and services primarily through e-mail. Note that we do not offer support related to customization and towards 3rd party compatibility. We will of course try to be helpful within reason. See contact information on our support page.
Polarthemes reserves the right to change the current Terms & Conditions at any time without any prior notice. Major changes or updates will be published in our blog. Also Polarthemes can change prices of all its products and services at any given time.